FAQs

Quick answers, human help.

Here are the basics about ordering from Good Humans.

When will my order ship?

Because we print every item specifically for you, it usually takes us 3-5 business days to get things ready. Once it’s on its way, we’ll send you a tracking number so you can follow its journey.

Do you offer free shipping?

Yes! All orders in the USA ship for free, always.

Can I return or exchange my order?

We want you to love what you bought. Because we print every item specifically for you, we handle returns and exchanges personally to make sure we get it right. If something shows up damaged or it just isn’t what you expected, reach out. You can see the full details on our Returns & Exchanges page.

What is the Happiness Promise?

Our Happiness Promise is simple: we want you to feel good about what you ordered. If something isn’t right, we want the chance to make it right. Learn more on our Happiness Promise page.

Does Good Humans support causes or community efforts?

We definitely do. A portion of every purchase goes toward supporting others. We also create specific collections that give back to causes close to our hearts—from mental health and autism awareness to LGBTQIA+ and immigrant initiatives. It’s our way of ensuring that Good Humans puts a little more good back into the world.

How do I contact you?

You can email us at hello@goodhumansco.com or send us a note through our Contact Us page. We usually reply to customer messages within a few hours.

Still need help? Send us a note and we'll get it sorted out.

Contact Us